Professional Certificate Course in Understanding International Business System

The course provides an introduction to fundamental concepts related to customer perception and its significance in enhancing the quality of customer service delivery.

Enrol now - £ 33

About the course

The course provides an introduction to fundamental principles regarding customer perception and its pivotal role in enhancing customer service delivery. Upon successful course completion, you will gain insights into the following key areas:

1. **Understanding Customer Perception**
2. **Factors Shaping Perceptions**
3. **Shaping Customer Impressions**
4. **Exploring Customer Experience**
5. **Comprehending Primary and Secondary Customer Expectations**
6. **Adapting to Evolving Customer Demands and Technological Advancements**
7. **Diverse Levels of Customer Experience**
8. **Strategies for Surpassing Customer Expectations**


Course details

The Professional Certificate Course in Understanding International Business Systems covers a range of topics such as International Monetary System, Trade Theory, and Ethics & Social Responsibility in International Business. The course equips students with the knowledge and skills required to navigate the complexities of global business operations and make informed decisions to enhance their organization's global competitiveness.

After the successful completion of the course, you will be able to learn about the following,
  • What is International Monetary System
  • New trade theory
  • How the World Bank, the IMF, and the Current Monetary Environment Affect Business.
  • Strategic Trade Policy.
  • Culture and International Business in Emerging Markets
  • International Ethics and Social Responsibility
  • Corporate social responsibility (CSR)
  • Stakeholder Analysis
  • Ethics Monitoring and Enforcement

Accreditation

All of our courses are accredited by the relevant partners and awarding bodies. Please refer to our information in about us for more details.

Entry requirement

Entry requirements for this course are quite flexible, with no stringent prerequisites. Possessing relevant work experience can certainly be an asset, aiding in a deeper comprehension of the course material.

The primary objective of this certificate program is to enrich the learner's expertise within the chosen field. This certification caters to individuals who possess a strong desire to expand their knowledge and stay abreast of the latest developments in their respective domains. We highly recommend this certification for the following target audience:

- Executives holding positions such as CEO, Director, Manager, or Supervisor.
- Professionals specializing in Customer Experience Management.
- Those working in the capacity of a Customer Service Manager.
- Individuals responsible for Brand Management.
- Professionals overseeing Marketing initiatives.

Sample Certificate

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Tuition:
£ 33
£ 60
Enrol now
  • Access to this course.
  • Access to library.
  • Tests to boost your learning.
  • Digital certificate when eligible.
  • Learn at your own pace

How learners like you are achieving their goals

Participants in our courses don’t just learn new skills, they enjoy the experience too.

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Zainab P.

Egypt

Executive Education

A smart way to enhance my knowledge within a short period of time, the course is very productive and beneficial for me...so grateful that i completed successfully...i would recommend my friends and family about the course.

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Andrew S.

United States

Executive Education

Truly enjoyed the Strategic Management and Leadership Level 7 course and it provided me with a clear insight and helped me in my daily work as Plant Manager.

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Richard T.

Scotland

Executive Education

The modules were well structured, and gave me the knowledge to make sound decisions that maximize performance.

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Rachel O.

Nigeria

Executive Education

I have learned a lot and gain experienced in this course. At first, I did not have confidence when standing front of audience but now, it is a different story.

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Professional Certificate Course in Understanding International Business System

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